Creating customized accessories to connect people to what they love✨
<meta name="p:domain_verify" content="35666ecb62d6e01d357562ee65771402"/>
STORE POLICY
At Rx L Crafts, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
PRIVACY POLICY
Your Data is Secure
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SHIPPING POLICY
Getting our quality products to you as soon and as safely as possible✨
At Rx L Crafts we take two important things into consideration when shipping your products: quality and time. We want to make sure that we get you our products as soon as possible while maintaining our stellar quality. Depending on the detail and complexity of the product determines how quickly we can get it to you. Each product section, ie. shirts, stickers, sweatshirts, etc., has it's own unique shipping time frame but here are what we have for our main products. Please check the item you are purchasing for the exact shipping time since some may be different depending on time of year or detail in product. If you have any questions, please feel free to contact us!
Clothing (Shirts, Hats, Sweatshirts, etc.): All clothing will be shipped in either a small shipping bag or an upcycled box to help reduce our waste. You can expect your order to be shipped out within 5-7 business days. All items are made when ordered. We are not responsible for any damages made in transit.
Crocheted Items (Hats, Gloves, etc.): All crocheted items will be shipped in a shipping bag or an upcycled bag to help reduce out waste. You can expect your order to be shipping out within 7 - 10 business days unless custom request is made. Items will have whether they are premade or made to order. We are not responsible for any damages made in transit.
OUR RETURN POLICY
It's good to be in the know!
Our Return Policies depend on the products you buy. Our ultimate goal at Rx L Crafts is to connect you, our amazing supporter, with a high quality product. Listed below are our details about returns for our various different products. If you have any questions, please feel free to contact us at the email below. If the policy is not below, it is listed on the specific item. Happy Shopping✨
Clothing (Shirts, Hats, Sweatshirts, etc.): You can return your clothing within 14 days of receiving. You pay for the shipping back to Rx L Crafts unless otherwise stated. You may either get a full refund or replacement product after discussing with our team to decide what is the most appropriate. We take good care of our products from production to shipping and ensure the best quality with every product but we understand sometimes it is not always what you want. We hope to be flexible and make sure you receive the perfect product.
Crocheted Products (Hats, Gloves, etc.): You can return your crocheted items within 14 days of receiving said item. You will pay for the shipping back to Rx L Crafts unless otherwise stated. You may either get a full refund or replacement product after discussing with our team to decide what is the most appropriate. We take good care of our products from production to shipping and ensure the best quality with every product but we understand sometimes it is not always what you want. We hope to be flexible and make sure you receive the perfect product.